Privacy Policy

Effective Date: January 1, 2024

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our mobile app.

1. Information We Collect:

• Personal details during registration (name, phone number, city, state)
• Retailers' business information and location (latitude & longitude)
• Device location (with permission) for Nearby features (5km-100km radius)
• Click data, ratings, and usage activity
• Payment details via Razorpay (we do not store card details)

2. How We Use the Information:

• Match users with relevant nearby retailers
• Display location-filtered search results
• Manage subscriptions and access control
• Analyze usage patterns
• Improve app performance

3. Data Sharing:

• We do NOT sell or rent personal information
• Shared only with essential service providers (e.g., Razorpay)

4. Your Rights:

• Disable location access via device settings
• Request account/data deletion via support
• Access your stored information

5. Security:

• AES-256 encryption for data transmission
• Firestore database with access monitoring
• Firebase Authentication for secure logins
• Regular security audits

6. Children’s Privacy:

This app is not intended for users under 18 years old.

7. Policy Changes:

Updates will be reflected with a new effective date. Continued use implies acceptance.

Contact Us:

📧 liveoxhelp@gmail.com